What is an agent?
An agent is someone you brief rather than something you configure. You write down the job in plain language, give it access to the apps it needs, and it handles the work as it arrives. Each time it runs, it reads the situation, decides which tools to use, and keeps going until the job is done. Two similar cases can be handled differently, the same way a colleague would treat them differently.Flow or agent?
What it can do
Reach every app you use
Any action from 760+ pieces becomes a tool it can call.
Know your material
Answers grounded in your documents and tables.
Work inside a flow
Run one as a step and get structured data back.
Start from a sentence
Say what you need and the agent gets written for you.